So much of the leadership conversation centers around the question “how do I get more out of my people?” I don’t think I’ve been at a conference or sat in on a conversation with business leaders where the subject—and that exact phrase—hasn’t come up. Now, without a doubt, bringing forth the full... Read more
When I sat down to write this blog, it was the most important thing on my agenda. Even so, I did just about everything I could think of to avoid the task. Facing a blank page, I figured I would just check my email first, or update my Facebook or Twitter, or check the morning headlines in The... Read more
Bob Young, founder of Red Hat and Lulu, on collaboration, innovation, and standing on the shoulders of giants
Bob Young knows about open source and innovation. He's co-founder and former CEO of Red Hat. Founder and CEO of Lulu. Co-founder of the Center for the Public Domain. Much of his life's endeavors have been built on innovation through collaboration. Earlier this year I saw that he was giving a talk... Read more
Dirk Hohndel is a hacker-turned-businessman, now Chief Linux and Open Source Technologist at Intel. At this year's Desktop Summit, Hohndel will give the opening keynote about the role that large companies play in open source, and how the open source community can work effectively with them.
Not long ago, I was in the audience at a symposium organized by the leaders of the Henry Ford Health System, a $4-billion-a-year health-and-hospital company based in Detroit. The organization's leaders had called the symposium to explain to local executives why they were making the biggest... Read more
Claire Rowland is Head of Research for Fjord London, an international digital service design agency and has worked extensively in user experience research and design. Recently her focus has been on a shift in user experience from the desktop toward services delivered through multiple platforms... Read more
There is something about Zappos that intrigues people. Maybe it’s the radical transparency. Perhaps it’s just a cult of personality. Or it could just be that people love to order shoes and have them on their doorsteps the very next day. There’s a lot to admire, for sure.
I’ll bet you know a natural leader. Maybe you are one. Maybe you’re a mom who started a support group for the parents of children with special needs. Maybe you’re a concerned citizen who mobilized a group of preservation-minded neighbors to halt the destruction of a venerable old building. Maybe... Read more
Twitter offers customer service access on problems that you couldn't have reached before: the little things. (I've heard they count.) There's a huge opportunity for companies to interact with their customers in a way they haven't before, but a lot of them are still ignoring it. Or worse, they... Read more
Thomas Thwaite, designer and technologist, is perhaps best known through his Toaster Project. The Toaster Project was an attempt to build a toaster from raw, self-mined materials. The project exposed the complexity of seemingly simple and everyday technology. It leaves us to wonder how... Read more