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NYT features Chicago’s "Adopt-a-Sidewalk"

NYT features Chicago’s "Adopt-a-Sidewalk"

As the Windy City prepares for another major snow season, Chicago’s CTO John Tolva and team have been hard at work, turning out a robust suite of online tools to help citizens track and even support the city’s management efforts: ChicagoShovels.org. The New York Times recently featured their innovative efforts — which ranged from real-time snow plow tracking to 311-powered crowdsourcing:

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Is your agency SMART?

Is your agency SMART?

We all know that government agencies are constantly under pressure to make their conversations with constituents measurable, and results-based to justify the investment. One stand-out action the city of New York is doing to keep this at the forefront of importance is driving an advisory board of SMART members (the Social Media Advisory and Research Taskforce). » Read more

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