culture - Page number 2

How to teach undergrads how to become open source contributors without writing any code

Imdergrads and open source contributors without writing any code

This is the story of a college class taught inside an open source community. Last fall, I taught Release Engineering to a small group of undergraduates at Olin College, an engineering school a few miles outside Boston. The goal was to teach them how to become functional technical contributors to an open source project--without writing any code. In the hopes that others will be inspired to teach similar classes, I've written our experiences up as a case study in three pieces: cultural, technical, and "getting real." » Read more

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If you want a culture of collaboration, you need to accept the LOLCats too

If you want a culture of collaboration, you need to accept the LOLCats too

"Even with the sacred printing press, we got erotic novels 150 years before we got scientific journals."

- Clay Shirky at TED Cannes in June 2010

This is one of my favorite quotes from one of my favorite people in the business, Clay Shirky. I particularly like it because it illustrates the period many organizations find themselves in when trying to integrate social media internally. Before wikis were used by the Intelligence Community to develop reports on IEDs, people were creating user badges to show off their favorite NFL teams. Before my own company's Intranet won any awards, we had people talking about how they enjoy skinny dipping on their profile. Before our VPs starting using Yammer to communicate with the workforce, we had groups of Android geeks and fitness gurus.I'm telling you this because if you're implementing any type of social media behind your organizational firewall, you should prepare yourself, your colleagues, your bosses, your senior leadership for this one inexorable truth. » Read more

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Changing government culture the open source way

Changing government culture the open source way

Can an entrenched bureaucracy, encumbered by a rigid culture and public records compliance adapt open source ways to collaborate more effectively? Is it like pulling teeth just to get people to share ideas? Is that devil's advocate bringing your team down? If you want results, try something different. Use open communications and transparency with your team. You might be surprised how these open source pillars will create the ownership and accountability to achieve your desired results.

Imagine you came from a world were the freedom to share and collaborate were the way your organization survived. Can you apply this recipe to government? » Read more

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Want to change your company? Go viral

Want to change your company? Go viral

Scott Keller contributed to this article.

You've begun to make major changes at your company. Maybe you've decided to restructure your business to reach new markets or perhaps you're cutting costs in response to a crisis. » Read more

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What makes a new medium successful?

What makes a new medium successful?

If you missed Clay Shirky's Open Your World Forum Webcast last week, you may have missed his observation about how new forms of communication succeed or fail. The initial uses of a new medium do not always fortell their ultimate importance. » Read more

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Collaboration is hard work: Planning for today's teams

How do you collaborate with today's marketing teams?

In our experience, every marketing team is different--but increasingly they have a few things in common. For a start, it's rare to find the whole team in any single place on any given day. More often, we find teams distributed across cities, countries, and fairly frequently, continents. The members of a team have also changed: full time employees are usually in the minority among a collection of contractors, freelancers, and agencies who are treated as an integrated part of the team, rather than a simple supplier. » Read more

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How is your organization faring in the war of control vs. freedom?

How is your organization faring in the war of control vs. freedom?

In October 1969, when experts at the US Department of Defense Advanced Research Projects Agency (DARPA) connected the first two nodes of what has now become the Internet, they probably weren’t considering the ramifications of their actions on future organizational cultures. But while these DARPA folks likely wouldn’t have considered themselves management innovators, the Internet they created has rocked the traditional management science to its core. » Read more

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Customer engagement is employee engagement (and vice versa)

Employee engagement is, as they say, a no-brainer. There are stacks of literature showing that companies with committed employees who feel strongly about their organization do better financially than those with indifferent employees. In many cases, too, improvement is actually quite easy to achieve. » Read more

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Are the "Best Companies to Work For" really the best companies to work for?

The other day I noticed that the application deadline to be considered for the Fortune 100 Best Companies to Work For list is this week. My company is too small to be considered for this honor (you must have at least 1000 employees), but I always pay close attention when the rankings come out, and I'm sure many of you do as well. » Read more

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Designing open collaboration in Red Hat Global Support Services

Red Hat's Global Support Services (GSS) organization is accountable for customer loyalty. In that capacity, we're in the business of solving complex technical problems experienced by our customers. In February of 2009, the GSS management team began a journey to determine if we could serve our customers better, and ultimately increase customer loyalty, by improving the ability of our highly trained technical support associates to collaborate with each other. The fundamental idea was that if we could take away certain structural, cultural, and procedural barriers that separated different groups of associates, we could increase the flow of knowledge, reduce the duplication of efforts, and ultimately provide customers with more accurate, more consistent, and faster results. » Read more

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