culture - Page number 2

Scott Keller contributed to this article.

You've begun to make major changes at your company. Maybe you've decided to restructure your business to reach new markets or perhaps you're cutting costs in response to a crisis. » Read more

If you missed Clay Shirky's Open Your World Forum Webcast last week, you may have missed his observation about how new forms of communication succeed or fail. The initial uses of a new medium do not always fortell their ultimate importance. » Read more

In our experience, every marketing team is different--but increasingly they have a few things in common. For a start, it's rare to find the whole team in any single place on any given day. More often, we find teams distributed across cities, countries, and fairly frequently, continents. The members of a team have also changed: full time employees are usually in the minority among a collection of contractors, freelancers, and agencies who are treated as an integrated part of the team, rather than a simple supplier. » Read more

In October 1969, when experts at the US Department of Defense Advanced Research Projects Agency (DARPA) connected the first two nodes of what has now become the Internet, they probably weren’t considering the ramifications of their actions on future organizational cultures. But while these DARPA folks likely wouldn’t have considered themselves management innovators, the Internet they created has rocked the traditional management science to its core. » Read more

Employee engagement is, as they say, a no-brainer. There are stacks of literature showing that companies with committed employees who feel strongly about their organization do better financially than those with indifferent employees. In many cases, too, improvement is actually quite easy to achieve. » Read more

The other day I noticed that the application deadline to be considered for the Fortune 100 Best Companies to Work For list is this week. My company is too small to be considered for this honor (you must have at least 1000 employees), but I always pay close attention when the rankings come out, and I'm sure many of you do as well. » Read more

Red Hat's Global Support Services (GSS) organization is accountable for customer loyalty. In that capacity, we're in the business of solving complex technical problems experienced by our customers. In February of 2009, the GSS management team began a journey to determine if we could serve our customers better, and ultimately increase customer loyalty, by improving the ability of our highly trained technical support associates to collaborate with each other. The fundamental idea was that if we could take away certain structural, cultural, and procedural barriers that separated different groups of associates, we could increase the flow of knowledge, reduce the duplication of efforts, and ultimately provide customers with more accurate, more consistent, and faster results. » Read more

I've been traveling between universities and academic conferences and open source gatherings and hackfests for quite some time now. A year ago, I started compiling a list of points of parity and points of difference between the two cultures. » Read more

On April 15, NASA concluded the first year of its Open Government Initiative by releasing a status report on 150 milestones of 19 open government projects and three flagship initiatives.

"NASA continues to innovate on its approach to open government," said Nick Skytland of NASA's Open Government Initiative. "Our commitment to experimenting with and embracing new participatory ways of collaboration begins with our efforts to infuse open government into the U.S. space program."

The three flagship initiatives are around policy, technology, and culture: » Read more

Open source has achieved a bit of popularity in the tech world, and has even become a bit mainstream. I sadly think this means that many have and will continue to miss the point of what being open source really means. Open source doesn't just mean showing source code. Many people think that such code drops are the only thing necessary for open source buzz to take over. » Read more