Eric von Hippel
Open source software and open source best-practices have become truly ubiquitous in the business world. Software used to be the new frontier, but open source software can be found leading up to the frontier, at the frontier, and beyond. My experience at CGI America 2012 (a US-focused subgroup of... Read more
Over the past month or so, I've been having a conversation with Iain Gray, Red Hat Vice President of Customer Engagement, about the ways companies engage with communities.