Gap

So much of the leadership conversation centers around the question “how do I get more out of my people?”  I don’t think I’ve been at a conference or sat in on a conversation with business leaders where the subject—and that exact phrase—hasn’t come up.

Now, without a doubt, bringing forth the full ingenuity, initiative, energy, and passion of every person in the organization is one of the most urgent agenda items for leaders in every realm of endeavor. But when it comes to unleashing the best gifts of people, that mechanistic metaphor of extraction (“how do I get more out?”) and, more importantly, the approaches it engenders, quickly break down. » Read more

Over the last week, a handful of folks have reached out and asked me what I think about the events surrounding the launch, then crowdsourcing, then full repeal of the new Gap logo (if you haven't already heard the story, catch up here). » Read more