Hack Management

How one manager transformed his company's approach to the dreaded performance review

consensus

Determined to foster a culture of continuous feedback, enable coaching relationships outside traditional hierarchies, and encourage meaningful recognition among his engineering team, Gilt Groupe's John Quinn began experimenting with Rypple—a disruptive social performance management platform. Usage spread rapidly and organically, HR took notice, and Gilt soon rolled out Rypple companywide.

» Read more

0 Comments

Organization innovation and employee empowerment at the Bank of New Zealand

hack the system

The Bank of New Zealand was founded in 1861 and, on the verge of bankruptcy, purchased by the National Australia Bank Group in 1992. The acquisition was completed in 2003. It was rebranded BNZ, with a new logo and colors in 2008, to better align with its parent company, now known as NAB. BNZ promised its individual, agricultural and business customers positive, flexible and efficient service; access to a network of specialist expertise; and ongoing innovation.

» Read more

0 Comments

Leadership becomes fellowship

love work

The World of Work is changing, but who is driving the change?

Leadership in the the 'New World of Work' should focus your transition efforts on work. Not work/life balance. Not better pay and benefits. Not flextime or telecommuting. Not sabbaticals or volunteering. Not toxic bosses or bureaucracy. Not annual performance reviews. While there’s validity to each of these, and all similar issues, leadership in the NWoW is about the design of work—something that has yet to be fully pulled out of the Industrial Age.

The World of Work is changing, but what is driving the change? » Read more

0 Comments

Forget empowerment—aim for exhilaration

Aim for exhilaration

There is no doubt that there is tremendous goodwill, not to mention countless exciting experiments, when it comes to making the world of work more deeply human—designed to promote more freedom, equity, and engagement, and passion. Why, then, can those words sound so cheap and drained of their juice when we hear them repeated over and over by leaders of all stripes? Probably because they’re spoken so much more often than they’re ever enacted. » Read more

1 Comment

Atlassian's big experiment with performance reviews

Atlassian's big experiment with performance reviews

Do you ever wonder if and how you could call a halt to your performance review process? Do you think traditional processes are marred by the distribution curve (and forced rankings), huge time investments and low impact on performance improvements? » Read more

3 Comments

Should you crowdsource your strategy?

Should you crowdsource your strategy?

All too often, direction setting happens in an ivory tower—cut off from valuable in-the-trenches insight and expertise and out of tune with shifts in the broader environment. What’s more, when strategy is cooked up in an elite enclave, the process of "selling" it to the very people expected to implement it becomes an arduous and uncertain chore. » Read more

1 Comment

Relationship coffee: Creating shared value with transparency and trust

Relationship coffee

Sustainable Harvest’s inclusive business model is called Relationship Coffee™. While many companies today operate on a series of short-term, profit-driven decisions, Relationship Coffee transforms the way business is done by building long-term relationships based on transparency and trust. We create market access and traceable supply chains for smallholder farmers, and involve our suppliers in negotiations with the final buyer, helping the farmers become empowered, informed actors in the coffee supply chain. By shifting the paradigm from closed, one-off transactions to an open and collaborative supply chain, we have seen Relationship Coffee strengthen the specialty coffee industry and help all stakeholders thrive in their businesses. » Read more

0 Comments

Deliberative cooperation

Deliberative cooperation

The Deliberative Corporation is a technology-supported process for sustainable decision-making. It allows any organization or governing group to consult its population. The process builds trust and knowledge so that the implementers can find out what the people would think if they were thinking. It builds political capital and informed consent so leaders can make the right decision even when this involves significant complexity and difficult tradeoffs.

This process integrates a proven methodology for obtaining representative, informed opinions from a scientific sample with a patented technology that empowers an entire population to offer their views. We call this combination of techniques the Deliberative Corporation process.

3 Comments

Is your organization fit for heretics?

Is your organization fit for heretics?

"Nobody ever got fired for buying IBM."

That chestnut has morphed from sales proposition to object lesson on the perils of clinging to convention in less than a generation. We've ditched the dark suits and "sincere" ties of our father's IBM for black turtlenecks and jeans, and we've embraced the "think different" ethos of Apple's celebrated campaign:

"Here's to the crazy ones. The misfits, the rebels, the troublemakers, the round pegs in square holes. The ones who see things differently."

But how much has really changed? » Read more

0 Comments