management

Can government agencies be innovative?

Can government agencies be innovative?

Six reasons why government is not more innovative

Steve Denning recently wrote a great post titled How To Make Government Innovative Again. In his post Denning asks the following:

Why isn’t the Government generally more agile? Why isn’t innovation part of everything government does? Denning’s answer to these questions are: "Simple. The constraints on talented people who work in government agencies are enormous." Denning lists six reasons why government is not more innovative. » Read more

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Innovation is a process

Innovation is a process

Innovation can happen by chance, without a determined effort or specific methodology. But when it does, it's more like luck than strategic progress. While there is a role for serendipity in strategy – being able to take advantage of pleasant surprises -- too often, that's the only way companies approach innovation: with fingers crossed. The same organizations that diligently recruit to fill their ranks with clever and creative people often fail to put in place a process that seeks to get the best out of those people. These teams will, given the chance, create new products, new services, and new ways of getting things done. But relying on random efforts is like risking an organization's future success to a straight up roulette bet – or at the velocity of change today, maybe keno is a better analogy.

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Busting bureaucracy with radical management

Busting bureaucracy with radical management

To transform organizations so that they are fit for human beings--more inspiring and engaging and yet just as disciplined and even more productive--we need to understand why promising ideas for improving management developed in the 20th Century--such as teams, empowerment, delayering or innovation--failed to become a permanent part of the standard management repertoire. » Read more

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How is your organization faring in the war of control vs. freedom?

How is your organization faring in the war of control vs. freedom?

In October 1969, when experts at the US Department of Defense Advanced Research Projects Agency (DARPA) connected the first two nodes of what has now become the Internet, they probably weren’t considering the ramifications of their actions on future organizational cultures. But while these DARPA folks likely wouldn’t have considered themselves management innovators, the Internet they created has rocked the traditional management science to its core. » Read more

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What is organizational health?

We're at the end of an eight-year period, which was marked in the beginning by the demise of Enron and marked at the end by the demise of Lehman Brothers. During that near decade, the quasi-religious mantra of business was shareholder value: Focus on performance and on performance alone. That's what real managers did. They decomposed activity to work out the value creation potential and they focused on performance. Everything else was stuff that needed to be done to run the machine.

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The M-word

When you ask children what they want to be when they are older, how many of them say they want to be a manager? I've certainly never met one who had such aspirations. In part this is because management is a pretty amorphous concept to a ten-year-old. But it's also because we adults aren't exactly singing the praises of the management profession either.  For example, in a 2008 Gallup poll on honesty and ethics among workers in 21 different professions, a mere 12 percent of respondents felt business executives had high/very high integrity--an all-time low. With a 37 percent low/very low rating, the executives came in behind lawyers, union leaders, real estate agents, building contractors, and bankers. » Read more

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Gary Hamel: Reinventing the Technology of Human Accomplishment

Watch Gary Hamel, celebrated management thinker and author and co-founder of the Management Innovation eXchange (MIX), make the case for reinventing management for the 21st century. In this fast-paced, idea-packed, 15-minute video essay, Hamel paints a vivid picture of what it means to build organizations that are fundamentally fit for the future—resilient, inventive, inspiring and accountable.

"Modern” management is one of humanity’s most important inventions, Hamel argues. But it was developed more than a century ago to maximize standardization, specialization, hierarchy, control, and shareholder interests. While that model delivered an immense contribution to global prosperity, the values driving our most powerful institutions are fundamentally at odds with those of this age—zero-sum thinking, profit-obsession, power, conformance, control, hierarchy, and obedience don’t stand a chance against community, interdependence, freedom, flexibility, transparency, meritocracy, and self-determination. It’s time to radically rethink how we mobilize people and organize resources to productive ends. » Read more

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Seven counterintuitive truths for managers

How do you get customers to send bouquets to staff for great service (literally) yet cut costs at the same time? By discarding (almost) everything you think you know about management and doing the opposite.

Here are seven counterintuitive business truths, distilled from nine uplifting (how often can you use that term in connection with a management event?) success stories recounted at a Vanguard Leaders Summit last month—included among them, the MIX's M-Prize winner Owen Buckwell. » Read more

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Who will be the new face of openness at Google?

Last week, Google Senior Vice President of Product Management Jonathan Rosenberg resigned after almost 10 years at the firm. While the comings and goings of tech industry executives aren’t typically that interesting to me, I found this news fascinating for a couple of reasons. » Read more

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A generational look at open management

Whether you’re a newly appointed manager or a weathered veteran, one thing’s for certain: when it comes to leading the workforce of the future, the times they are a-changin’. The ability (and willingness) to understand and adapt to the new paradigms of working will separate the good managers from the great managers, and both from the clueless ones. » Read more

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