morale

Culture eats strategy

Culture eats strategy

Understanding a company’s culture is a key component that leaders may ignore. When I took on a new role, an updated strategy was cited as top priority. What the team needed was a culture boost. I focused on culture management to change the “delegate up” practices and effectively implement strategy. It's an ongoing process of encouraging people to take the risks associated with making their own decisions, but it's paying off with faster decision-making, improved performance, and higher morale. » Read more

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Cutting the cord: Vodafone UK's revolutionary approach to mobility, flexibility & productivity

Cutting the cord: Vodafone UK's revolutionary approach to mobility, flexibility

Vodafone believes that working smarter will help businesses survive and thrive in a challenging economic climate. The mobile group's UK operating company is undergoing a seismic cultural shift, using its own technology to introduce a new way of working, which it believes will provide a blueprint for all businesses and organisations in the 21st century. At the heart of this transformation is the notion that it is not just what you do, but how you do it that determines business success.

Over the past two years, Vodafone UK has demonstrated new ways of working that combine » Read more

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The strategic divide: Why your employees aren’t delivering what you envision

Brand managers, customer experience executives, and marketing VPs, I need to tell you something. And it might hurt.

Your strategies and innovations may be brilliant, but whether they’ll come to fruition is entirely up to some employees who are quite far down on the corporate totem pole. Most of the time, they aren’t even hearing about the “new direction” the company is going in, and if they are, they’re rolling their eyes at it.

I know, because I’ve been there. And I’m pretty sure it all started with a Beanie Babies calendar. » Read more

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