open source thinking

Best Buy saved by open source thinking?

Big electronic chain should implement open source thinking

A popular chain of consumer electronics stores in the U.S. laid off thousands of workers in mid-July this year. Yes, I'm talking about Best Buy, and their future prospects are not looking so good. But this company could still save itself if it quickly implements open source thinking throughout its stores. Open source thinking means viewing your customers as information producers not just entertainment consumers.  » Read more

15 Comments