open source - Page number 44

Free vs. paid business models: Why and how to build an open source business

Join us on May 19 for the latest in our Open Your World webcast series, an interview with two business veterans, Toni Schneider and Nicolas Pujol on "Why and How to Build an Open Source Business." This seminar for executives, managers, and scholars interested in further exploring open source business will take viewers from philosophical concepts to a hands-on discussion by practitioners for practitioners on designing and running a winning business. » Read more

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Open for business: How some sales processes don't work for OSS

In a perfect world, the sales process for an open source business would be as simple as answering the phone and taking orders. Unfortunately, reality is seldom perfect, and the open source sales process faces a number of challenges.  » Read more

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Designing open collaboration in Red Hat Global Support Services

Red Hat's Global Support Services (GSS) organization is accountable for customer loyalty. In that capacity, we're in the business of solving complex technical problems experienced by our customers. In February of 2009, the GSS management team began a journey to determine if we could serve our customers better, and ultimately increase customer loyalty, by improving the ability of our highly trained technical support associates to collaborate with each other. The fundamental idea was that if we could take away certain structural, cultural, and procedural barriers that separated different groups of associates, we could increase the flow of knowledge, reduce the duplication of efforts, and ultimately provide customers with more accurate, more consistent, and faster results. » Read more

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Building stronger public schools: problem solved?

60 Minutes did a segment on The Equity Project (TEP). TEP is a charter school that is publicly funded and privately run in New York City by founder and principal Zeke Vanderhoek. The goal of TEP is to prove that attracting the best teachers and holding them accountable for results is essential to a school’s success. And guess what else—Vanderhoek also rewards these top-tier educators with salaries around $125,000 per year. » Read more

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Do you speak my language? Education versus open source processes and principles

I've been traveling between universities and academic conferences and open source gatherings and hackfests for quite some time now. A year ago, I started compiling a list of points of parity and points of difference between the two cultures. » Read more

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Poll: How are we formally educated?

The opensouce.com community is growing fast, and we're trying to figure out who we are and what we care about. The more we know about ourselves, the more relevant our content and discussions will be.

These polls aren't scientific, but they will give us a useful snapshot of of our growing community, so we can plan better for the future.

Feel free to tell us more about you in the comments.

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Thinking open source: How startups destroy a culture of fear

Software engineers of corporate America are wired in a way that promotes fear. It hurts creativity and growth. And open source is finally changing that.

Let’s try the following exercise: Write down three things that come to mind when you see the following email subject from your company’s CEO in response to your new open source project announcement. » Read more

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Electronic resurrection through open source

Over at Make: Online last week, Phillip Torrone posted "If You're Going to Kill It, Open Source It!"--his wish list of dead products that he'd like to see given to an open source community for new life. It's a great suggestion--freeing the knowledge that went into a product gives it a little life after death and could give a unprofitable or seemingly useless project a better reason for existence. » Read more

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Red Hat, opensource.com, and the high road

In my role as Red Hat’s brand manager, I am always on the look out for interesting and provocative readings about brands and branding in general. Inside the technology industry, outside the technology industry – it’s all good. There’s something to be learned from every great case study, thought piece, theory, and brand story. » Read more

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Avoiding the pitfalls of open education

Experiential learning using open source is fraught with opportunities for disaster.

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