Scott Keller contributed to this article. You've begun to make major changes at your company. Maybe you've decided to restructure your business to reach new markets or perhaps you're cutting costs in response to a crisis.
We're at the end of an eight-year period, which was marked in the beginning by the demise of Enron and marked at the end by the demise of Lehman Brothers. During that near decade, the quasi-religious mantra of business was shareholder value: Focus on performance and on performance alone. That... Read more
When Michael Young coined the word in 1958, he never thought that meritocracy would be idealized 50-some year later. Young's book, The Rise of the Meritocracy, was a satirical glimpse of what the future would look like if Britain continued down the road of ranking individuals with standardized... Read more
When I hear people talk about how awesome their organizational culture is, I often find myself wondering what sort of “great” culture it is. For me, great cultures fall into two categories: entitlement and mission-driven. Those “best places to work” lists don't usually make a distinction, but I do... Read more