Mark Bohannon gives an overview of some new open initiatives by the U.S. federal government, including the Digital Services Playbook and the U.S. Digital Service. Both focus on a "default to open" mentality.
What's it like to work for your state government? What kinds of software are approved for use? How far do you think openness in government trickles down? I've been asked questions likes these as a Geographic Information Systems Technician with the State Department of Health and Human Services in... Read more
In the last 15 years of my career I have worked at several open source software companies, each with its own unique approach to software delivery, packaging, branding, and sales. Two things have become clear to me:
Red Hat's Global Support Services (GSS) organization is accountable for customer loyalty. In that capacity, we're in the business of solving complex technical problems experienced by our customers. In February of 2009, the GSS management team began a journey to determine if we could serve our... Read more