social media

CityCamp Minnesota: Where web 2.0 meets all things local
Picture this: A six hour coffee break with over 100 social media and open source enthusiasts from government, community organizations, technology start-ups, and the community at-large. Ahead of you in line at the coffee pot are software developers, social media experts, open government advocates,... Read more
0 comments Posted 11 Nov 2011 by Emily Kampa Feed
A community of practice is more than a website
A community of practice (CoP) is, according to cognitive anthropologists Jean Lave and Etienne Wenger, a group of people who share an interest, a craft, and/or a profession. Over the last year or so, the term communities of practice has entered the social media buzzword lexicon along with virtual... Read more
1 comment Posted 10 Nov 2011 by sradick Feed
New on the site: User-influenced home page
We spend a lot of time seeking the open source stories that you enjoy—which doesn't leave much time for site enhancements. But we're always looking for ways to improve our communities' experience. And we're happy to provide a brief update on a few things recently implemented.
1 comment Posted 27 Oct 2011 by Jason Hibbets (Red Hat) Feed
How do you collaborate with today's marketing teams?
In our experience, every marketing team is different--but increasingly they have a few things in common. For a start, it's rare to find the whole team in any single place on any given day. More often, we find teams distributed across cities, countries, and fairly frequently, continents. The members... Read more
4 comments Posted 12 Oct 2011 by Todd Barr Feed
Is your agency SMART?
We all know that government agencies are constantly under pressure to make their conversations with constituents measurable, and results-based to justify the investment. One stand-out action the city of New York is doing to keep this at the forefront of importance is driving an advisory board... Read more
0 comments Posted 29 Sep 2011 by Lauren Modeen Feed
What would it look like if the rapidly-evolving social world of Web 2.0 collided with the sterile and static corporate Intranet? What would happen if information flowed from the outside in, instead of inside out?
1 comment Posted 9 Sep 2011 by Julian Birkinshaw Feed
Harnessing citizen participation via social media and open source tools
Originally published at GovLoop.com Last week, I had the opportunity to present for the Maryland Association of Counties (MACO) summer meeting along with Baltimore County Executive Kevin Kamenetz. Earlier this year, he announced that Baltimore County would be launching 23 technology initiatives and... Read more
0 comments Posted 30 Aug 2011 by Andrew Krzmarzick Feed
Share
We like to highlight the values of the open source way like collaboration, meritocracy, transparency, and sharing here on opensource.com. We share ideas, best practices, content, images, opinions, and much more. But has "sharing" changed with the increased use of social media?
10 comments Posted 27 Jul 2011 by Jason Hibbets (Red Hat) Feed
Twitter birds
Twitter offers customer service access on problems that you couldn't have reached before: the little things. (I've heard they count.) There's a huge opportunity for companies to interact with their customers in a way they haven't before, but a lot of them are still ignoring it. Or worse, they... Read more
4 comments Posted 15 Jul 2011 by Ruth Suehle (Red Hat) Feed
I can't bring myself to write a headline that involves the words "Google+," "Facebook killer" and a leading question mark. But that's no doubt what they're hoping for with this announcement, isn't it?
11 comments Posted 28 Jun 2011 by Ruth Suehle (Red Hat) Feed

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