Starbucks

Every time there's an Open Your World Forum webcast, I mark my calendar. And every time, something comes up, and I miss the webcast. Fortunately for the absent-minded among us, you can get the webcasts on demand. (Here's where I should also admit to having a short attention span--and loving the... Read more
0 comments Posted 18 May 2011 by Rebecca Fernandez (Red Hat) Feed
Is crowdsourcing the enemy of innovation? Four panelists shared their experiences in a SXSW panel this morning. "Crowdsourcing is a blunt instrument," said Robson Grieve, moderator and president of Creature, which recently redesigned the Seattle's Best logo, resulting in quite a bit of customer... Read more
1 comment Posted 15 Mar 2011 by Ruth Suehle (Red Hat) Feed
A few weeks ago I wrote a post called Tom Sawyer, whitewashing fences, and building communities online, where I outlined one of the biggest mistakes I see companies make when figuring out their community strategy-- they expect a mythical "community" will paint their fence for them. But not everyone... Read more
0 comments Posted 13 Oct 2009 by Chris Grams Feed