top-down

open management model
I love my job. I don't know a lot of people who can say that, but I really do love my job and I've been thinking about why exactly that is a lot lately.
8 comments Posted 9 May 2013 by Nicole C. Engard Feed
Red Hat's Global Support Services (GSS) organization is accountable for customer loyalty. In that capacity, we're in the business of solving complex technical problems experienced by our customers. In February of 2009, the GSS management team began a journey to determine if we could serve our... Read more
10 comments Posted 9 May 2011 by samfw (Red Hat) Feed