At the Open Technology Institute (OTI), we've been working on opening our user feedback process as a way to improve our internal processes and collaboration, engage our user community more, promote non-developer contributions, and think more broadly about how open source process plays a role in the... Read more
When I first started working at the Open Technology Institute (OTI), I was consistently challenged with the question: "Why would a UX designer want to work at an open source organization?" The truth, in my opinion, is almost all design and usability work is by its nature open source.
The mobile revolution has changed user expectations of how they interact with different products. Meeting these changed expectations requires a huge amount of re-thinking from user experience (UX) designers. Pascal Mangold, CEO of Magnolia, recently explored this trend in an article on how the... Read more
In the past couple of years, a powerful paradigm shift has occurred in user experience (UX) design. UX designers used to focus on desktop users but now, mobile devices and mobile users are at the center of attention. The evidence for the importance of this paradigm shift is stifling: Morgan Stanley... Read more