Employee engagement is, as they say, a no-brainer. There are stacks of literature showing that companies with committed employees who feel strongly about their organization do better financially than those with indifferent employees. In many cases, too, improvement is actually quite easy to... Read more
I’ll bet you know a natural leader. Maybe you are one. Maybe you’re a mom who started a support group for the parents of children with special needs. Maybe you’re a concerned citizen who mobilized a group of preservation-minded neighbors to halt the destruction of a venerable old building. Maybe... Read more
Brand managers, customer experience executives, and marketing VPs, I need to tell you something. And it might hurt. Your strategies and innovations may be brilliant, but whether they’ll come to fruition is entirely up to some employees who are quite far down on the corporate totem pole. Most of the... Read more
Open source has achieved a bit of popularity in the tech world, and has even become a bit mainstream. I sadly think this means that many have and will continue to miss the point of what being open source really means. Open source doesn't just mean showing source code. Many people think that such... Read more
Earlier this week, Fast Company posted an article by Jens Martin Skibsted and Rasmus Bech Hansen (thanks to Gunnar Hellekson for sending it my way) that may be of interest to folks seeing success with their open source and open innovation efforts. The article is entitled "User-Led Innovation Can't... Read more
A few years back, a good friend recommended I pick up a copy of Designing Brand Identity: an essential guide for the whole branding team by Alina Wheeler. Now in its 3rd edition, it's a beautiful book, well designed and easy to read or to use as a reference.
Maybe some day we'll look back on the role of the manager in our organizations and laugh. Such a quaint trend. Kind of like having The Clapper in every room of your house, or wearing multiple Swatch watches, or working out to Richard Simmons videos. Each seemed really helpful at the time, but... Read more
When I hear people talk about how awesome their organizational culture is, I often find myself wondering what sort of “great” culture it is. For me, great cultures fall into two categories: entitlement and mission-driven. Those “best places to work” lists don't usually make a distinction, but I do... Read more
If you've ever watched a road bike race like the Tour de France, you know the peloton is the big group of riders that cluster together during the race to reduce drag. It's a great example of collaboration in action. But let's face it: the people in the middle of the peloton may go faster than they... Read more
In the discussions around some of my previous articles, I've noticed a trend: we seem to be focusing on cultural changes that need to be made for the open source way to be effective in contexts beyond technology.