Wikipedia criticism

Four ways to undermine a community

At opensource.com, we often talk about ways to build and nourish communities. But sometimes what you do right is less important than what you’re doing wrong. We dug through our archives looking for cautionary tales that show how communities break down—or never begin to flourish in the first place. » Read more

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Love, hate, and the Wikipedia contributor culture problem

Last fall, a group of researchers at the Palo Alto Research Center (PARC) released a study showing an abrupt leveling off in the number of editors and edits to Wikipedia, starting in about 2007. » Read more

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Maslow's hierarchy of (community) needs

Over the past month or so, I've been having a conversation with Iain Gray, Red Hat Vice President of Customer Engagement, about the ways companies engage with communities. » Read more

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