Phil Verghis

44 points
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Durham, NC

Phil Verghis has been called a “brilliant strategist and innovator” by the Service & Support Professionals Association. His book, The Ultimate Customer Support Executive, was called “by far the most intelligent book on how to manage support organizations” by the Association of Support Professionals. He and his clients have won numerous awards for innovative support, including some of the first known knowledge bases on the internet. Read his full bio.

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