IT publishing veteran Phil Branon explains the difference between communities and audiences—and tells us what happened the day his team ignored that important distinction.
I am frequently asked, "Why did you decide to make your product open source?"
David Eaves' OSCON keynote encourages open source communities to apply negotiation theory among contributors
David Eaves (read his opensource.com posts) is an open government and open data expert with a background in negotiation theory. In his OSCON 2012 keynote today, Eaves described how the broad open source community has spent a lot of time wrestling with the art of community management and told... Read more
I learned yesterday that there's the “old GM” and the “new GM” according to Liz Boone, Global Director, Digital and Social Engagements at General Motors. Like many companies affected by the downturn and forced to make some difficult decisions, GM is still rebuilding. After declaring bankruptcy in... Read more