When handled poorly, engaging with a community can lead to major growing pains, raging headaches, and total meltdowns. In this article, I'll discuss how to prevent the headaches before they happen.
Communities, particularly at the start of your involvement in them, can be delicate and fragile things. In the second installment in my series on community management best practices, I'll examine how to wade into community waters, without rocking the boat.
Measuring the ROI on "community" is no easy task, but there are plenty of practical business reasons why an organization might consider supporting communities.
You know that you need to invest time and resources into your open source community, but you're not sure how to make the business case and show the ROI on the investments. This list of resources will help you iron out those details so you can focus your energy on what matters—building community.
In this two-part series, we examine the question, "What happens when selling a site means selling a community?" In Part 2, Logan Abbott, President at SourceForge Media, LLC. (the company that now owns SourceForge and Slashdot) talks about his plans for growing the communities. Read Part 1 to learn... Read more
In this two-part series, we examine the question, "What happens when selling a site means selling a community?" In Part 1, ownCloud CTO Frank Karlitschek talks about selling his first startup, a network of open source community sites. In Part 2, Logan Abbott, President at SourceForge Media, LLC. (... Read more
Six years ago, Red Hat CEO Jim Whitehurst announced the launch of Opensource.com. Opensource.com has come a long way since then, and I'm honored to be part of the community now.
Laura Hilliger explains how community calls can enhance participation in open organizations—then details 11 steps to running a successful one.
Passion is a critical ingredient in open organizations—but sometimes catalysts need to be calm and calculated, Laura Hilliger explains.
When we first started there were just two of us, but as the months have progressed we've seen our contributors list begin to grow. It got me thinking about what it takes to be a good maintainer and how we'll make sure that the project continues to run smoothly for the years to come.