More and more frequently, familiar "work" terms (like open source, collaboration, or crowdsourcing) jump out at me from television, movies, books, or the radio. Few corners of the world are unaffected by the culture shift towards collaboration. But sometimes, the subject matter makes you stop a... Read more
Last fall, a group of researchers at the Palo Alto Research Center (PARC) released a study showing an abrupt leveling off in the number of editors and edits to Wikipedia, starting in about 2007.
We could be closer to consumer options for open source cars than ever before. Which begs the question, could the recent floor mat entrapment and pedal recalls from Toyota be solved in a more open way? Or better yet, could they have been prevented if they were designed and built the open source way?
As we approach the most anticipated day of the year for brand managers, Super Bowl Sunday, I thought it appropriate to comment on one of the biggest pieces of news coming out the branding and marketing circles in recent weeks: in a bold move, Pepsi – historically one of the largest spenders of... Read more
Interesting article in Forbes about the way Threadless, the awesome t-shirt company, thinks about community-building. For those of you who aren't familiar with Threadless, they do about $30 million in revenues with a unique cultural/business model that merges a community of t-shirt creators and... Read more
The secret ingredient It's a Sunday afternoon and I've got no idea what's for dinner. The supplies from the week's earlier grocery trip have dwindled. What's left? A bit of mashed potato. A head of cauliflower. A couple of pieces of breakfast sausage. Some wilting spinach. What to do?
Over the past month or so, I've been having a conversation with Iain Gray, Red Hat Vice President of Customer Engagement, about the ways companies engage with communities.