If you missed Clay Shirky's Open Your World Forum Webcast last week, you may have missed his observation about how new forms of communication succeed or fail. The initial uses of a new medium do not always fortell their ultimate importance.
In our experience, every marketing team is different--but increasingly they have a few things in common. For a start, it's rare to find the whole team in any single place on any given day. More often, we find teams distributed across cities, countries, and fairly frequently, continents. The members... Read more
In October 1969, when experts at the US Department of Defense Advanced Research Projects Agency (DARPA) connected the first two nodes of what has now become the Internet, they probably weren’t considering the ramifications of their actions on future organizational cultures. But while these DARPA... Read more
Employee engagement is, as they say, a no-brainer. There are stacks of literature showing that companies with committed employees who feel strongly about their organization do better financially than those with indifferent employees. In many cases, too, improvement is actually quite easy to... Read more
The other day I noticed that the application deadline to be considered for the Fortune 100 Best Companies to Work For list is this week. My company is too small to be considered for this honor (you must have at least 1000 employees), but I always pay close attention when the rankings come out, and... Read more
Red Hat's Global Support Services (GSS) organization is accountable for customer loyalty. In that capacity, we're in the business of solving complex technical problems experienced by our customers. In February of 2009, the GSS management team began a journey to determine if we could serve our... Read more
I've been traveling between universities and academic conferences and open source gatherings and hackfests for quite some time now. A year ago, I started compiling a list of points of parity and points of difference between the two cultures.
On April 15, NASA concluded the first year of its Open Government Initiative by releasing a status report on 150 milestones of 19 open government projects and three flagship initiatives. "NASA continues to innovate on its approach to open government," said Nick Skytland of NASA's Open Government... Read more
Open source has achieved a bit of popularity in the tech world, and has even become a bit mainstream. I sadly think this means that many have and will continue to miss the point of what being open source really means. Open source doesn't just mean showing source code. Many people think that such... Read more
In a July 2010 post on opensource.com, Jonathan Opp wrote about the nature of giving and participating in a gift culture/economy. One point that he mentions is the benefit of giving freely, without strings attached. I’d like to expand on that, since I think there’s a lot we can learn from... Read more