culture

Is highly structured argumentation more important to human progress than finding so-called common ground?

What makes a new medium successful?
If you missed Clay Shirky's Open Your World Forum Webcast last week, you may have missed his observation about how new forms of communication succeed or fail. The initial uses of a new medium do not always fortell their ultimate importance.Read more

Collaboration is hard work: Planning for today's teams

How do you collaborate with today's marketing teams?
In our experience, every marketing team is different--but increasingly they have a few things in common. For a start, it's rare to find the whole...Read more

How is your organization faring in the war of control vs. freedom?

How is your organization faring in the war of control vs. freedom?
In October 1969, when experts at the US Department of Defense Advanced Research Projects Agency (DARPA) connected the first two nodes of what has now...Read more

Customer engagement is employee engagement (and vice versa)

Employee engagement is, as they say, a no-brainer. There are stacks of literature showing that companies with committed employees who feel strongly...Read more

Are the "Best Companies to Work For" really the best companies to work for?

The other day I noticed that the application deadline to be considered for the Fortune 100 Best Companies to Work For list is this week. My company...Read more

Designing open collaboration in Red Hat Global Support Services

Red Hat's Global Support Services (GSS) organization is accountable for customer loyalty. In that capacity, we're in the business of solving complex...Read more

Do you speak my language? Education versus open source processes and principles

I've been traveling between universities and academic conferences and open source gatherings and hackfests for quite some time now. A year ago, I...Read more

NASA updates on first year of collaboration and transparency in its Open Government Plan

On April 15, NASA concluded the first year of its Open Government Initiative by releasing a status report on 150 milestones of 19 open government...Read more