Over the last week, a handful of folks have reached out and asked me what I think about the events surrounding the launch, then crowdsourcing, then full repeal of the new Gap logo (if you haven't already heard the story, catch up here).
In the interview with Chris Blizzard I posted last week, near the end of the article Chris attributes a phrase to Mozilla CEO John Lilly: "Surprise is the opposite of engagement." This may be one of the most simple, brilliant things I have ever heard someone say when it comes to creating engaged,... Read more
I've always been a fan of the Mozilla Foundation, and not just because of the Firefox web browser. As catalyst for some of the great communities in the open source world, Mozilla is something of a recipe factory for what to do right when it comes to building community. As it turns out, Mozilla's... Read more