Tips for community managers and the state of OpenSocial from SugarCRM's John Mertic

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A writer, community manager, and standards pundit—John Mertic is a jack of all trades. At SugarCRM, his official title is Solutions Architect and Community Manager. He is the author of two books: The Definitive Guide to SugarCRM: Better Business Applications and Building on SugarCRM: Creating Applications the Easy Way. And, he is a frequent conference speaker. We look forward to John's expertise at the upcoming All Things Open conference on October 23 and 24!

There's a lot going on in John's world these days—SugarCRM recently secured $40 million in funding from Goldman Sachs and is looking to make great strides in 2014. We also asked Mertic about his role at the OpenSocial Foundation. Discover more about Mertic, SugarCRM and the OpenSocial Foundation in his interview with me. » Read more