santa cruz

Open source tackles city permit process with OpenCounter

liberate docs

The City of Santa Cruz is the smallest community to ever partner with Code for America, but it had one of the largest problems to solve: how to make it easier to take an idea for a small business from conception to reality. From a concept to a permit.

They created an online permitting portal OpenCounter. The portal launched on Wednesday January 9, after an intense year of development, testing, and refinement. So how did they do it?

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