user-driven innovation

Top 5 features of new utah.gov

Data drives everything. And if you haven't taken a trip to Utah.gov lately, you're missing one of the top data-driven destinations on the web. Launched on June 1, their website redesign was based on two primary factors: (1) closely monitoring visitor behavior via website statistics and (2) pulling in diverse datasets from across the state to create what is potentially unrivaled search performance.  

I was already a big fan of the user experience in their previous iteration, built back in 2009. Believe it or not, Utah's pulled off another stunning web revitalization effort that sets a new bar not just for government web design, but for any location on the web.  

Below are my five favorite features in the new launch: » Read more

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User-led innovation can't create breakthroughs. Really?

Earlier this week, Fast Company posted an article by Jens Martin Skibsted and Rasmus Bech Hansen (thanks to Gunnar Hellekson for sending it my way) that may be of interest to folks seeing success with their open source and open innovation efforts.

The article is entitled "User-Led Innovation Can't Create Breakthroughs; Just Ask Apple and IKEA" and here's how it starts: » Read more

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The open source way: designed for managing complexity?

This week I finally got a chance to sit down and digest IBM's latest Global CEO Study, newly published last month and entitled Capitalizing on Complexity. This marks the fourth study IBM has done (they complete them once every two years), and I've personally found them to be really useful for getting out of the weeds and looking at the big picture. » Read more

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2 reasons why the term "crowdsourcing" bugs me

Interesting article in Forbes about the way Threadless, the awesome t-shirt company, thinks about community-building. For those of you who aren't familiar with Threadless, they do about $30 million in revenues with a unique cultural/business model that merges a community of t-shirt creators and consumers into one happy family (you can read more about them in the Forbes article). » Read more

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