Six years ago, Dr. James Heilman was working a night shift in the ER when he came across an error-ridden article on Wikipedia. Someone else might have used the article to dismiss the online encyclopedia, which was then less than half the size it is now. Instead, Heilman decided to improve the... Read more
At opensource.com, we often talk about ways to build and nourish communities. But sometimes what you do right is less important than what you’re doing wrong. We dug through our archives looking for cautionary tales that show how communities break down—or never begin to flourish in the first place.
Last fall, a group of researchers at the Palo Alto Research Center (PARC) released a study showing an abrupt leveling off in the number of editors and edits to Wikipedia, starting in about 2007.
Over the past month or so, I've been having a conversation with Iain Gray, Red Hat Vice President of Customer Engagement, about the ways companies engage with communities.