user experience

Get more eyeballs: 5 steps to using design in your open source project

design for open source projects

At the Open Technology Institute (OTI), we've been working on opening our user feedback process as a way to improve our internal processes and collaboration, engage our user community more, promote non-developer contributions, and think more broadly about how open source process plays a role in the Commotion Wireless project, a free and open-source communication tool that uses mobile phones, computers, and other wireless devices to create decentralized mesh networks.

More on that in my previous article.

In this article, I've expanded on the five tips I've identified for leveraging user-centered design in your open source project. » Read more

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5 tips: Leverage user-centered design in your open source project

open source projects

When I first started working at the Open Technology Institute (OTI), I was consistently challenged with the question: "Why would a UX designer want to work at an open source organization?" The truth, in my opinion, is almost all design and usability work is by its nature open source. » Read more

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The next generation digital experience is built on open source

next generation digital experience

Massive disruption is occurring as marketing goes digital. Business is moving steadily towards providing a fully personalized and truly integrated digital experience—building upon recent advances in user experience, analytics, cloud computing and storage, and an omni-channel experience across mobile platforms and social media.

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5 tips for creating better mobile interfaces for the web

smartphones

The mobile revolution has changed user expectations of how they interact with different products. Meeting these changed expectations requires a huge amount of re-thinking from user experience (UX) designers. Pascal Mangold, CEO of Magnolia, recently explored this trend in an article on how the mobile revolution is challenging open source product interfaces and explained how Magnolia CMS, an open-source enterprise-grade Java Content Management System, redesigned its web-based interface to give its users an innovative new "driven by touch" content management experience.

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Interview: Claire Rowland of Fjord London on user experience and design

Claire Rowland is Head of Research for Fjord London, an international digital service design agency and has worked extensively in user experience research and design. Recently her focus has been on a shift in user experience from the desktop toward services delivered through multiple platforms of widely differing form factors and the cloud. Her research and recommendations relate to what this shift means for what users expect from their devices, and what effective design, across platforms and the cloud, looks like.

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