The success of an open source project is strongly tied to the community that supports and contributes to it. Our community management articles explore common problems, solutions, and tactics to create vital, productive open source communities.
In the interview with Chris Blizzard I posted last week, near the end of the article Chris attributes a phrase to Mozilla CEO John Lilly: "Surprise is the opposite of…
Interesting article in Forbes about the way Threadless, the awesome t-shirt company, thinks about community-building. For those of you who aren't familiar with Threadless…
The project was called Kind of Bloop. An 8-bit tribute to the Miles Davis masterpiece “ Kind of Blue”. Yes, the same sound you remember from first-generation Nintendo games…
Over the past month or so, I've been having a conversation with Iain Gray, Red Hat Vice President of Customer Engagement, about the ways companies engage with communities. I…
In comparing traits associated with design thinking collaboration and collaboration in the open source community, there are many parallels: open exchange, broad participation…
A few weeks ago I wrote a post called Tom Sawyer, whitewashing fences, and building communities online, where I outlined one of the biggest mistakes I see companies make when…
