The success of an open source project is strongly tied to the community that supports and contributes to it. Our community management articles explore common problems, solutions, and tactics to create vital, productive open source communities.
In my day job at New Kind, I spend quite a bit of my time working on brand-related assignments, particularly for organizations interested in community-based approaches to…
The other day I was chatting with friend and digital strategy/social media expert Ken Burbary on the phone. He was advising a colleague on some good community-building…
Over the last two decades, I have been a member of numerous types of Internet communities and a drive-through visitor at countless more. The technology has varied: email…
It's not often that I find something in the comments on a major news site that's more interesting than the original article. But that's exactly what I just came across--and it…
Poor words. As they get more popular, as we give them more love, we also keep trying to shove in new meaning to see if they can take it. In the technology industry, this…
In my post last week, I talked about what I see as inefficiencies in the system design of many crowdsourcing projects. Today, I thought I'd stick with the inefficiency theme…
