Alissa Black (Government Relations Director) has extensive experience as a manager, policy analyst, and leader in local government. In the New York City’s Mayor’s Office, she coordinated the policy portfolios of multiple departments to ensure progress and execution of the city's agenda, and later she managed a development and design team that supported New York's 311 Citizen Service Center -- the most highly used 311 service in the country. After gaining experience in the private sector consulting, Alissa joined the San Francisco’s Emerging Technologies team in 2007, where she led the development and deployment of Open311, the leading national standard for citizen reporting. Alissa graduated from New York University in 2003 with a Master’s in Urban Planning. Follow her on Twitter: @alissa007
