THE WRITE UX! Ingrid combines technical writing with UX (User eXperience) skills to create documents that are easy to use and to design user interfaces that don't need tons of documentation.

Ingrid has experience in many areas: technical communication, usability testing, UI prototyping, field interviews and ethnography (yes, there is a business use for an MA in Folklore), user-centered design, training, homeschooling, and more. She has dabbled in many things and is curious about almost everything. Ingrid works at Red Hat as a Senior Technical Editor and Writing Coach. Her motto is: "The best writing is invisible."

Authored Content

venn diagram showing eyes and mouths and smiles in the middle

Want to scale your open culture during periods of intense organizational growth? Consider a buddy system.
Clock, pen, and notepad on a desk

Three tips for writing better documentation and four recommended talks from the conference.