Jeremy Garcia

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To be fair, I said that "I haven't personally encountered this problem in many years"... and I haven't. I don't think it's fair to point to this issue as the main driver behind some vendors not supporting Linux, however. The main issue there is the very low marketshare that Linux has on the desktop. That said, many points in the link probono provided are reasonable and we certainly have improvements to make as an ecosystem.

--jeremy

From my perspective fora, Q&A, and chat solve different problems in different ways. Understanding what your goals are is a crucial first step in deciding which is the optimal solution. The size and participation level of the community is also an important factor. If you'd like to create "a place to exchange and discuss" I'd argue a forum is probably the best solution of the three. It offers the ability to discuss in a way a Q&A site doesn't, while still allowing you to create a lasting knowledgebase that is easily searchable; and does so in one central place. Creating both a Q&A site and a separate chat is definitely a viable option for larger projects, but does come with both pros and cons.

--jeremy