Sandra McCann is a Linux and open source advocate. She's worked as a software developer, content architect for learning resources, and content creator. Sandra is currently a content creator for Red Hat in Westford, MA focusing on Ansible.
Sandra McCann
Authored Comments
so...ansible was your gateway 'drug' to the cloud, eh? :-) Great writeup!
Good response to a difficult scenario by opening up the conversation to a collaborative strategy for improvement. Hopefully your colleague is also searching for a way to move forward for better deliverables for the end customer, too.
Having been in similar work environments where the passion runs deep and public, It can be hard to take that time to step back from the emotions and craft and carry through a response that builds up vs breaks down the work environment.