Shaun McCance is an expert on open source documentation. He's contributed to many open source projects, including a decade-long stint as the GNOME documentation team leader. He organizes the Open Help Conference & Sprints, the only conference focused on documentation and support in open source and open communities. Shaun believes in the power of open communities, from making software to opening a neighborhood grocery store. He works as the Community Documentation Liaison at Red Hat, where he has the privilege of helping various open source projects build their documentation community.