Community management

How do you sell a community-based brand strategy to your executive team?

One of my favorite regular blog subjects is how to use community-based strategies to build brands. In fact, I'm putting the finishing touches on a...Read more

The role of technical forums in the progress of open source

I am a huge advocate of the concept of open source software. As a society, we are at a point where information sharing is more critical than ever...Read more

Open source is more than throwing code

Open source has achieved a bit of popularity in the tech world, and has even become a bit mainstream . I sadly think this means that many have and...Read more

The many roles of an internal community manager

When someone in the communications industry refers to a " community manager ," they are usually referring to someone that can manage the online...Read more

Community-building and diversity take-aways from PyCon 2011

Here at PyCon2011 , there are quite a few open source rock stars in attendance. Software hackers of various stripes, developers from the corporate...Read more

Of the community, not above the community

Since I've recently been on one of my Tom Sawyer rants again about the lack of humility I see in many community efforts, I thought I'd share a story...Read more

This one goes out to the fence painters

I’m always looking for interesting new communities to highlight here on Over the past year, I’ve covered everything from Wikipedia to...Read more

What is your management model?

One enduring change in the management lexicon brought about by the dotcom revolution was the term business model —how a firm makes money. The concept...Read more