Community management

Troll repellent: fighting online harassment with open source

As part of our OSCON Speaker Interview series, Randi talked to us about online abuse and her upcoming talk, "Open sourcing anti-harassment tools."Read more

Making collaboration sustainable

Open sourcing, Jim Whitehurst says, is different from crowdsourcing is several ways, not least of which is its tendency to reciprocate—and often...Read more

Measuring the performance of a community manager

In an open organization, measuring performance for particular roles like community managers may not be straightforward, especially when comparing...Read more

Nethserver's robust open source community drives innovation

Nethserver community manager Alessio Fattorini shares how he engages his open source community and talks about what's on the horizon for the project.Read more

What I learned managing an open source CMS project

When we first started there were just two of us, but as the months have progressed we've seen our contributors list begin to grow. It got me thinking...Read more

What does an adult look like in an open source community?

We all have the facile answer, but the more interesting question when you're at the summit is, "What is an adult in the context of a community?" Red...Read more

ScrollBack, a refreshing new community management tool

ScrollBack is a new, open source community management tool that aspires to offer the extensive reach of social media, the engagement and archival...Read more

Empower developers with a mix of community, communication, and custom tools

Open source developers find themselves in a complex position that requires them to be experts not only in their technical field, but also in...Read more