A community-powered approach to diversity and inclusion We took an open approach to publishing our company's diversity statistics. Here's what we learned.
How working transparently united our engineers Buffer's passion for transparency is obvious. So why weren't we open sourcing our code? Here's what happened when I asked.
Crowdsourcing the way to a more flexible strategic plan My team recently gathered more than 100 action items from our community—then completed them all within a year. Here's how we did it.
A 7-step plan for engaging your community's naysayers Every community has at least one Mr. Grumpy. Here's a plan for helping naysayers make useful contributions.
How an open team can assess threats and opportunities SWOT analysis can be incredibly useful for your open team. This exercise makes it more accessible to developers.
How a Microsoft docs team increased openness and improved collaboration My technical content team at Microsoft needed to change the way it operated. Switching tools was easy. Changing our team culture was much more difficult.
