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London, UK

SuiteCRM is SugarCRM supercharged. It is a free and open source alternative to SugarCRM Professional Edition. It is comprised of SugarCRM 6.x (latest release) plus all of the following community modules.

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I use LibreOffice + Thunderbird + Planner (Ubuntu) as the default tool set. Increasingly we're seeing clients asking for integration with Google Docs. I have a bad feeling about this. We're coming out of a couple of decades of proprietary client>server "standards" and are just about to repeat the debacle with a new set of proprietary browser>server ones. When are we going to learn that the new shiny things at the bottom of the xmas tree are not necessarily where the best gifts are?