6 ways to deal with difficult conversations: Share how you measure success

Be a part of collecting community management knowledge by blogging about the weekly theme.
325 readers like this.
Best of Opensource.com: Business

Ron on Flickr. CC BY-NC-SA 2.0

Help us collect community knowledge by blogging about the weekly community management theme. Blog posts are due the following Thursday after each new theme is announced. Next week's challenge is Measuring Success.

Check out ways to recruit new community members and how to maintain existing community in previous week's blogging challenges.

Get your blog post included in next week's roundup by tagging your post with #osscommunities on Twitter by next Thursday, May 4.

Next week's theme: Measuring Success

  • Are numbers important in measuring community success? Which numbers? How do you collect them?
  • What vanity metrics should you avoid?
  • What if your project doesn't want more developers? How can an "open source" project close its door to new developers?
  • Do social media followers matter?
  • How do you count a contribution? Who qualifies as a "contributor"?
  • When is a contributor no longer a contributor?
  • How do you measure and report how well your community manager is doing?
  • X ways to know if your community is healthy and Y things to measure.

To encourage others, please include this at the bottom of your post:

Part of the OSS Communities series—Measuring Success [link to this post]. Contribute your stories and tag them on Twitter with #osscommunities to be included.



Blog Posts for theme #3: Difficult Conversations

All communities deal with some difficult conversations at some point, so we asked people to share how they best deal with them. Learn how to handle haters, break down conflicts, and create better processes.

Haters gonna hate: 7 ways to deal with criticism by Jason van Gumster and Ben Cotton, Opensource.com Community Moderators

Breaking Down Conflicts In Open Source Community by Moin Shaikh

Create better processes to avoid difficult conversations by Stormy Peters

What does a community manager do by Rich Bowen

Of humans and feelings by Dave Neary

User profile image.
Stormy Peters leads the Community Leads team at Red Hat. Stormy is passionate about open source software and educates companies and communities on how open source software is changing the software industry. She is a compelling speaker who engages her audiences during and after her presentations.

Comments are closed.

Creative Commons LicenseThis work is licensed under a Creative Commons Attribution-Share Alike 4.0 International License.