How do you get customers to send bouquets to staff for great service (literally) yet cut costs at the same time? By discarding (almost) everything you think you know about…
Watch Gary Hamel, celebrated management thinker and author and co-founder of the Management Innovation eXchange (MIX), make the case for reinventing management for the 21st…
Even if you know when the term "open innovation" was coined, do you know who came up with it? Professor Henry Chesbrough, Executive Director of the Center for Open Innovation…
The following is an excerpt from Gary Hamel's forthcoming book, What Matters Now, to be published in December 2011 by Jossey-Bass Business. In 1997 I bought an e-tablet from A…
"Nobody ever got fired for buying IBM." That chestnut has morphed from sales proposition to object lesson on the perils of clinging to convention in less than a generation. We…
I'm delighted to share the first of six videos from my conversation with our latest MIX Maverick Seth Godin. Seth needs no introduction--he's a 13-time bestselling author…
I do a lot of work on open source, but my most valuable contributions haven't been code. Writing a patch is the easiest part of open source. The truly hard stuff is all of the…
As a recruiter working in the open source world, I love that I interact every day with some of the smartest people around. I get to hear about the cool projects they're…