Leadership and management Leadership and management feed

Our leadership and management articles focus on giving leaders the tools and best practices they need to get the best out of their people and communities.

Shaking hands, networking

Granting customers more autonomy and control can be scary. It's also an inevitable consequence of digital transformation. Time to open up our relationships.
Brain map

The mindsets, behaviors, and communication patterns necessary for establishing psychological safety in our organizations may not be our defaults, but they are teachable and observable.
People working together to build

Red Hat president and CEO Jim Whitehurst explains that even the smallest gestures can impact how an organization sees itself—and how it sustains itself.
a big flag flying in a sea of other flags, teamwork

Leading work that cuts across teams and departments isn't easy, but taking an open approach will help you succeed. Here's a checklist for getting started.
Teacher or learner?

The ability to learn and adapt quickly isn't something our hiring algorithms typically identify. But by ignoring it, we're overlooking insightful and innovative job candidates.
Light bulb

Being open requires a certain kind of energy—and if you don't take time to replenish that energy, your organization will suffer.
word learn in chalk on blackboard

Research shows that informal learning is essential in open organizations. How can we measure and foster it?
Writing in a notebook

In open organizations with cultures of adaptability, learning should be continuous—and won't always happen in a formal setting. Do we really understand how it works?