Leadership and management Leadership and management feed

Our leadership and management articles focus on giving leaders the tools and best practices they need to get the best out of their people and communities.

Crowdsourcing the way to a more flexible strategic plan

My team recently gathered more than 100 action items from our community—then completed them all...
A 7-step plan for engaging your community's naysayers

Every community has at least one Mr. Grumpy. Here's a plan for helping naysayers make useful...
Encouraging collaboration when it isn't easy

My technical content team at Microsoft needed to change the way it operated. Switching tools was...
Your step-by-step guide to more effective documentation

Want to write better project documentation? This guide helps you level up.
A three-step process for making more transparent decisions

Your work as an open leader will be more transparent when you apply this decision-making technique.
An open organization crossword puzzle

Are you curious about what's inside the forthcoming Open Organization Workbook ? Decode the clues...
How 10,000 people helped us rediscover our purpose

Sustaining, evolving, and growing your open organization's unique culture will be one of your...
The eye-opening power of cultural difference

What is inclusivity and why is it central to open organizations?