Jason B (He/Him/His)

Authored Content

A look back at the Austin OpenStack Summit

The twice-annual OpenStack Summit wrapped up last week in Austin, Texas, bringing together 7,500 developers, users, and others open source cloud enthusiasts from around the…

(Alumni, Red Hat)
May 2, 2016

Master OpenStack with 5 new tutorials

Returning from OpenStack Summit this week, I am reminded of just how vast the open source cloud ecosystem is and just how many different projects and concepts you need to be…

(Alumni, Red Hat)
April 29, 2016

Authored Comments

Great article Seth! Interestingly, I bought a new Risk board a couple of weeks ago and my wife and I played our first game on it this weekend. Neither of us had played in a long time, so we started by reviewing the rules -- and they were awful! Why? Because they start with rules for a completely different "beginners game" which go on for several pages, before finally saying "and the regular game is played in the same way with the following modifications..." Why, if I already knew most of the game rules, should I have to read through several pages of information that doesn't apply to me to be able to pick out the key pieces, and then compare them to a separate set of instructions to see which parts changed? Terrible user experience, and I hope I never have to read software documentation that bad.

That's one approach. Another is to embrace the randomness of such messages. I would consider following a Twitter account made up entirely of people's mistyped terminal commands.