We've seen a remarkable growth in community all over the world—people are getting together to make things, do things, hack, etc. This simple idea of people getting together to make communities makes Jono Bacon excited. He hosted a half-day workshop at OSCON about community management, where he... Read more
PhD student Dawn Foster previews her OSCON 2015 talk about measuring the health and success of an open source community.
As part of our OSCON speaker interview series, Stormy Peters talks about the current state of community management and where it's going.
In an open organization, measuring performance for particular roles like community managers may not be straightforward, especially when comparing those roles to others with more defined success metrics, goals, and outcomes.
ScrollBack is a new, open source community management tool that aspires to offer the extensive reach of social media, the engagement and archival abilities of forums, and the interactive and real time experience of chat.
Open source developers find themselves in a complex position that requires them to be experts not only in their technical field, but also in communication and collaboration.
Dealing with many different viewpoints can be a challenge for many open source community moderators. Moodle's Samantha Gartner explains how her team prioritizes feature requests and manages community feedback.
Low-quality contributors don't bring much other than noise: they are a net drain on resources because other good contributors have to take time away to support them. Everyone should come to the open source community with a desire to find solutions, and then we can work together. If some need... Read more
Jono Bacon previously spent 7 years as a community manager at Canonical. Today, he is the senior director of community at XPRIZE: an organization that creates big prizes for teams to help them reach their goals. They believe that facilitating competition, and rewarding it, can change the world.... Read more
Last month, we provided five best practices for community managers. Now, it's time to find out what makes these leaders tick. Community Manager Appreciation Day is celebrated each year on the fourth month of January. This year, we collected some great wisdom from a variety of open source community... Read more